FILTER BY DAYS AND TOPICS

Tuesday 02 November 2021

08:00 - 08:45

Exhibition Viewing

08:45 - 09:00

Conference Opening & Welcome

09:00 - 09:30
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How Lawyers Can Survive and Thrive in the Hybrid Online/Offline World

Nick Abrahams Partner, Global Co-leader, Digital Transformation Practice (AUS)
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How Lawyers Can Survive and Thrive in the Hybrid Online/Offline World

Changing with Changing Times. The rapid-onset of digital transformation over the last few months means we now live and work in a multiverse. Business is an aggregation of physical & digital spaces connected by tech without regard to geographic boundaries. That multiverse is changing and becoming more complicated at an exponential rate. We all need to interact with our colleagues, clients and contacts in a collaborative environment regardless of their location.

Fresh from winning the Financial Times’ Asia Pacific Most Innovative Lawyer 2020 Award, Nick’s session will help you get cut-through for your career in this new environment.

Key takeaways:

  1. Create your unique positioning in the hybrid online/offline world
  2. Marketing & building trust across platforms
  3. Strategies for effective legal innovation for everyone
  4. Forget the headlines, what legal tech really matters
  5. Leverage and partnering for lawyers
  6. Service delivery in a hybrid online/offline world
  7. The future of law (it’s way better than you think – but not for everyone)
Nick Abrahams
Nick Abrahams Partner, Global Co-leader Digital Transformation Practice (AUS)
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  • Keynote
09:30 - 10:00
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Embrace the Suck! Effectively Delivering Digital Change in a Traditional Industry

Gary Adler Chief Digital Officer, MinterEllison (AUS)
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Embrace the Suck! Effectively Delivering Digital Change in a Traditional Industry

As the digital world evolves rapidly, how do we effectively deliver change in our traditional legal industry? This presentation will help you understand the most common challenges around digital transformation, particularly in the legal environment, and provide top tips and tricks from the field on how these challenges can be genuinely flipped into opportunities.

Key takeaways:

  1. Clarity on digital and legal operations concepts.
  2. Understanding challenges with respect to change, and more specifically in the legal sector.
  3. Top 10 Tips and Tricks to flip the challenges into opportunities and deliver truly meaningful change to your practice, and for the consumers of your service.
Gary Adler
Gary Adler Chief Digital Officer MinterEllison (AUS)
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  • TED-style Talk
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The End of the Legal "Fraternity": Representation and Inclusion To The Rescue!

Lindi Atieno Vundla Head of Legal: Sub-Saharan Africa, Uber
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The End of the Legal "Fraternity": Representation and Inclusion To The Rescue!

Studies from institutions such as the Boston Consulting Group and McKinsey have shown that companies that have more diverse/representative workforces tend to outperform their competitors. But does the same hold true for legal teams? Even the term "legal fraternity" hints at an exclusivity that eschews individuality and diversity of experience. I posit that the only way to truly take legal practice into the future is to embrace difference, rather than clinging to elitism.

Key takeaways:

  1. Diversity of thought, experience, and education makes us stronger.
  2. Age and experience are a benefit, but so are the lived experiences of those different to us.
  3. The best/strongest legal teams are representative of the communities they serve and work in.
Lindi Atieno Vundla
Lindi Atieno Vundla Head of Legal: Sub-Saharan Africa Uber
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  • TED-style Talk
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Driving Real ROI from Data

Naomi Thompson Senior Vice President: Legal Solutions EMEA, Exigent Limited Jason van Dijk Global Director Legal Services & Technology, Exigent Limited Leanne Smyth Manager, Legal QA & Compliance, Legal & Company Secretariat Operations, Insurance Australia Group Limited (AUS)
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Driving Real ROI from Data

It’s no secret that visibility into legal data is critical to data-driven decision-making. Knowing which levers to pull to proactively identify and mitigate risks, and ongoing analysis of the data to provide meaningful insights is key.

The question is, where do you start?

Join our panel as they share:

  • their strategies for leveraging legal data to drive business outcomes around growth, profitability, and productivity.
  • how their initiatives maximize effectiveness and drive informed decision-making that achieves the best commercial outcomes.
Naomi Thompson
Naomi Thompson Senior Vice President: Legal Solutions EMEA Exigent Limited
Jason van Dijk
Jason van Dijk Global Director Legal Services & Technology Exigent Limited
Leanne Smyth
Leanne Smyth Manager, Legal QA & Compliance Legal & Company Secretariat Operations, Insurance Australia Group Limited (AUS)
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  • Panel Discussion
10:00 - 10:15

Exhibition Viewing & Tea Break

10:15 - 10:45
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When, Not If: Legal's Role in Preparing for Cybersecurity Attacks

Annie Haggar Global Legal Lead, Strategic Partnerships, Accenture (AUS)
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When, Not If: Legal's Role in Preparing for Cybersecurity Attacks

Cybersecurity is the most important issue facing businesses today. If your business, and the legal team, aren’t focused on cybersecurity, there is little point in doing anything else.

There is a saying in the cybersecurity community, that there are two types of companies – those that have been breached, and those that don’t yet know that they have been breached.

A cybersecurity breach can bring a company to its knees in a matter of minutes, and destroy a brand that took decades to build in a matter of hours. It can be almost impossible to recover if it's not handled well.

A company’s legal team, and their advisors, are part of the critical ‘front-line’ team responsible for helping the business prepare for, weather and recover from cybersecurity breaches.
Being ‘cybersecurity-ready’ impacts on every part of a legal function – from procurement, supply-chain, employment, executive relationships, regulatory compliance and M&A. Legal (in-house or private practice) needs to work hand in hand with the business’s IT and security teams, and help the Board and C-suite be ready for when the inevitable happens.

Key takeaways:

  1. Identify where you need to consider cybersecurity in your everyday legal work
  2. Learn where to start in preparing your business/clients for cybersecurity resiliency
  3. Learn how to upskill yourself in cybersecurity issue
Annie Haggar
Annie Haggar Global Legal Lead Strategic Partnerships, Accenture (AUS)
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  • TED-style Talk
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Positioning your Legal Services Business as a Technology Competitor

Naseem Ameer-Mia Senior Manager: ALT Corporate, Herbert Smith Freehills SA LLP
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Positioning your Legal Services Business as a Technology Competitor

This session will blend management frameworks, strategic thinking, organisational behaviour techniques and global best practices, to provide a framework for positioning your legal services business toward a sustained competitive advantage. Reviewing the current legal technology service towers which lead to profit enhancement and new avenues of growth for law firms, the session will understand the augmentation of your business using technology, and then move to unpack the desired target operating model, looking at the shape of the modern lawyer, change management ideals and how to start to position your firm to be both resilient and competitive based on global best practices in plotting a roadmap for technology adoption.

Key takeaways:

Providing you with management frameworks to strategically positioning your legal services business toward a technology competitor, and harvest a sustainable competitive advantage in the medium to long term by using the right blend of technology and organisational behaviour techniques, in augmenting and enhancing your legal service delivery model.

Naseem Ameer-Mia
Naseem Ameer-Mia Senior Manager: ALT Corporate Herbert Smith Freehills SA LLP
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  • TED-style Talk
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Debunking the Myth that POPIA Restricts Innovation

Elizabeth de Stadler Founding Director, Novation Consulting (Pty) Ltd
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Debunking the Myth that POPIA Restricts Innovation

Elizabeth de Stadler
Elizabeth de Stadler Founding Director Novation Consulting (Pty) Ltd
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  • TED-style Talk
10:45 - 11:15
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Tracking COVID-19 Litigation - a Data Analytics Project that Went Viral

Evan Shenkman Chief Knowledge and Innovation Officer, Fisher Phillips (USA)
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Tracking COVID-19 Litigation - a Data Analytics Project that Went Viral

At the start of the COVID-19 pandemic, our KM and Innovation department had a good idea: We presumed that employers would be interested in tracking COVID-19 related employment lawsuits, so we spent a few days and built a COVID-19 litigation tracker and uploaded it to our website. It tracked lawsuits by claim type, by employer size, by industry, and by region. The tracker almost immediately went viral, became the top hit on Google, and was featured in Forbes, Newsweek, CNN, among other media sources. It provided the general public with key information to help employers stay afloat, and it also brought our firm a considerable amount of new business and enhanced credibility. Yet it cost our firm almost nothing to build. In this session, I would discuss the history of our tracker, and takeaways for firms looking for similar opportunities.

Key takeaways:

  1. Data analytics projects do not need to be expensive to be effective
  2. Data analytics projects can help attract business to a law firm
  3. Law firm innovations can be rewarding in unexpected ways
Evan Shenkman
Evan Shenkman Chief Knowledge and Innovation Officer Fisher Phillips (USA)
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  • TED-style Talk
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Tackling Innovation and Disruption - Millennials and Digital Natives are an Arrow in the Legal Professions' Quiver

Rorisang Mzozoyana Senior Legal Counsel (Banking) & CEO, Independent
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Tackling Innovation and Disruption - Millennials and Digital Natives are an Arrow in the Legal Professions' Quiver

Over the last decade, millennials (those between the ages of 24 - 40) and digital natives (those who have grown up in the digital age) have increasingly taken up leadership positions in politics and risen to the higher echelons of the technology and entertainment industries. The legal profession has however not embraced this younger generation within its leadership at the same rate and still clings to an outdated and protracted lock step method for rising up its ranks. Millennials and digital natives, amongst other things, embrace intellectual curiosity and innovation, outside the box thinking, technology and process improvement to increase efficiency and flexibility and entrepreneurship which equips them with a unique skills set which can be effectively deployed by the legal profession in order to thrive in an age of innovation and disruption. The legal profession should as such urgently elevate younger professionals to leadership positions so that they can assist in steering the ship during these tumultuous times for the profession.

Key takeaways:

  1. The current older leaders within the legal profession are clinging to outdated practices and they can learn a lot from millennials and digital natives.
  2. Millennials and digital natives have unique skills and bring a fresh perspective to the practice of law.
  3. The growth and development of millennials and digital natives should be accelerated within the legal profession and they should urgently be elevated to leadership positions within their firms or organisations.
Rorisang Mzozoyana
Rorisang Mzozoyana Senior Legal Counsel (Banking) & CEO Independent
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  • TED-style Talk
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Navigating the 4IR - A Roadmap for Legal Professionals

Videsha Proothveerajh CEO & Chairperson of the Board, LexisNexis South Africa
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Navigating the 4IR - A Roadmap for Legal Professionals

With legal services now being delivered in an increasingly digitised world, it's clear that the traditional way of doing things cannot guarantee survival.

In this session, global legal technology software company LexisNexis will explore why the law must advance rapidly in order to prepare itself for the future.

The session will unpack legal technology trends identified over the last five years and share a projection of what the next 10 years are likely to look like, providing a roadmap for ensuring success as a legal professional in the 4IR.

Videsha Proothveerajh
Videsha Proothveerajh CEO & Chairperson of the Board LexisNexis South Africa
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  • TED-style Talk
11:15 - 11:45
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Leveraging Tech to Set The New Standard in Legal Cost Consulting

Catherine Paulse CEO and Co-Founder, BriefCo Yusha Davidson COO and Co-Founder, Briefco
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Leveraging Tech to Set The New Standard in Legal Cost Consulting

Legal cost consulting continues to frustrate attorneys and their clients due to the lack of adoption of technology. BriefCo is South Africa’s first and only legal cost consultancy leveraging tech to assist in the preparation of bills of costs and oppositions. We will be showcasing our innovative platform that allows for digital delivery and storage of documents and discussing the tech that we are leveraging to set the new standard in legal cost consulting.

Catherine Paulse
Catherine Paulse CEO and Co-Founder BriefCo
Yusha Davidson
Yusha Davidson COO and Co-Founder Briefco
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  • Panel Discussion
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Legal Matter Management Made Easy – the Lexa Way

Ben Groot CEO, Lexa
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Legal Matter Management Made Easy – the Lexa Way

Enterprise Legal Management systems are being used more widely, to enable in-house counsel to properly manage external legal cases. The aim is to properly manage legal matters entrusted to external law firms, thereby also improving their performance and thus reduce legal spending. Lexa is a locally developed product, focused on seamlessly improving communication between attorneys and their clients, by aggregating data across different law firms and presenting it to the client in one place.

The aim of the session is to introduce you to Lexa, and we will do this by discussing broadly the four value elements which Lexa provides to both law firms and clients, being reducing legal spending, ease of use, legal matter management, and performance management.

Key takeaways:

  1. How legal matter management can be improved using technology
  2. Lexa’s solution in improving legal matter management
Ben Groot
Ben Groot CEO Lexa
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  • Solution Showcase
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Digitising & Streamlining your Contracting Processes and How to Get Buy-In From your Team

Martin Kotze Director , Doc Ninja
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Digitising & Streamlining your Contracting Processes and How to Get Buy-In From your Team

There is a lot of hype surrounding legal technology and the benefits it may hold for a business. However, if you fail to get buy-in from the people that will actually be using the system, you might as well just carry on with your old manual processes.

This discussion will focus on the following aspects:

  1. Where to start when you want to digitise and streamline your contracting processes.
  2. Separating fact from fiction when it comes to legal technology in the contracting space.
  3. What steps you can take to increase buy-in from people that will be using the system.
Martin Kotze
Martin Kotze Director Doc Ninja
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  • Solution Showcase
11:45 - 12:15
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The Legal Department of Tomorrow

Mary Shen O'Carroll Chief Community Officer, Ironclad, Inc (USA)
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The Legal Department of Tomorrow

Today’s legal department leaders are charged with creating a legal service delivery strategy for their organizations that not only provides top-quality, timely legal services, but does so in a way that maximizes value. To achieve this, leaders have a dizzying array of options to choose from as a result of globalisation, disaggregation of legal services, new market entrants, new technology capabilities, and of course, the rise of Legal Operations. Join us as we explore some of the changes taking place and what it means for our future.

Key takeaways:

  1. Why Legal Operations matters to everyone in the industry
  2. How legal technology is changing the future
  3. What you need to do to stay up to date with the changing needs of the industry
Mary Shen O'Carroll
Mary Shen O'Carroll Chief Community Officer Ironclad, Inc (USA)
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  • Keynote
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Is Resistance the First Step to Change?

Sonya Syan Head of Professional Support, Dentons Hamilton Harrison & Mathews (KEN)
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Is Resistance the First Step to Change?

Sonya Syan
Sonya Syan Head of Professional Support Dentons Hamilton Harrison & Mathews (KEN)
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  • Keynote
12:15 - 13:00

Partner Demonstrations

Wednesday 03 November 2021

08:00 - 08:45

Exhibition Viewing

08:45 - 09:00

Day 2 Opening & Welcome

09:00 - 09:30
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Digital Transformation & Corporate Legal Departments: Creating New Forms of Value

Bjarne Tellmann Senior Vice President & General Counsel, GSK Consumer Healthcare (USA) Michele DeStefano Law Professor | Program Chair & Affiliated Faculty, University of Miami | Harvard Law School Executive Education (USA)
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Digital Transformation & Corporate Legal Departments: Creating New Forms of Value

Due in part to the COVID-19 pandemic, enhancements in technology, as well as shifts in the macroeconomic and socioeconomic dynamics of globalisation, Digital Transformation (DT) has become an enterprise-wide imperative for most multinational companies (MNCs). As such, legal departments are being challenged to embrace enterprise DT and start their own department’s DT journeys. Based on the speakers' expertise and experience in DT and change management, this fireside chat will explore what General Counsels are doing to support enterprise-level DT, how they are attempting to digitally transform their own departments, and importantly, whether they are doing is effective and value-accretive. It will conclude with the speakers' recommendations on how GCs should be approaching their DT journeys.

Key takeaways:

  1. What is Digital Transformation and all that it entails (which is a lot more than technology!)
  2. How GCs are supporting enterprise DT and digitally transforming their in house legal departments and leading change management efforts
  3. New approaches to leverage digital transformation in the legal profession
Bjarne Tellmann
Bjarne Tellmann Senior Vice President & General Counsel GSK Consumer Healthcare (USA)
Michele DeStefano
Michele DeStefano Law Professor | Program Chair & Affiliated Faculty University of Miami | Harvard Law School Executive Education (USA)
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  • Keynote
09:30 - 10:00
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Get Ahead or Get Stranded: Why Lawyers Must Prioritise Data Protection Practice Now

Solomon Okedara Partner, Solomon Okedara & Co. (NIG)
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Get Ahead or Get Stranded: Why Lawyers Must Prioritise Data Protection Practice Now

In our daily routines as members of modern societies, personal data are collected, stored, categorised, transferred, and in essence, processed for financial, social, cultural, political, educational, and other purposes. From Johannesburg to Jakarta, from Los Angeles to Lagos, from Kerala to Kingston, billions of personal data are processed every sixty seconds. These personal data in essence go to the root of our personhood-they define us. Unauthorised access and use of these personal data can occasion financial losses and in some other situations may result in criminal liabilities to the Data Subject (Data Owner). In order to avoid unauthorised processing of personal data, legal frameworks are therefore being put in place from time to time.

While the origin of Data Protection has been generally traced to the Universal Declaration of Human Rights (UDHR) of 1948 which in itself is best regarded as only an International customary law without a binding force, the last few decades have witnessed consistent national and supranational attempts to legislate for the protection of personal data across the world. Europe’s General Data Protection Regulation (GDPR) seems to have attained the status of a model legislation for many regions and countries around the world with legislation and regulation coming up around the world regularly.

While other professionals are part of the data protection ecosystem, lawyers are arguably the most important stakeholders who by their unique expertise in interpreting legislation and regulations are the gatekeepers and pathfinders of the ecosystem. If lawyers are therefore not conversant with this important field, they will not only mislead the people who rely on them for guidance but they will be as lost as the people that look up to them in the field that evolves at the speed of light. In this session, we will explore the spectrum of data protection and the importance of lawyers as gatekeepers and pathfinders. At the very heart of this session is the call to lawyers for urgent capacity development in data protection.

Key takeaways:

  1. The coverage of the Data Protection field and how fast it is evolving.
  2. Why lawyers must prioritise Data Protection Practice now.
  3. What does “getting ahead” in Data Protection Practice mean for lawyers and the legal industry?
Solomon Okedara
Solomon Okedara Partner Solomon Okedara & Co. (NIG)
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  • TED-style Talk
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Future of Law: A lawyer in Your Pocket?

Yolande Myburgh General Counsel: Africa Retail, Business Banking & Financial Services, Absa Group Limited
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Future of Law: A lawyer in Your Pocket?

In a high-speed, swift-moving world, it's common that business owners find themselves in unplanned meetings discussing new business opportunities, where a quick view on the legislative restrictions or contract would be invaluable. Often, they would have to call their resident legal firm or team or undertake to revert once having received legal guidance. In this world, receiving real-time legal advice could mean the difference between owning the next unicorn or missing out on owning the next unicorn. The current solution to the dilemma is to have your lawyer on speed dial 24/7 or sitting next to you at every meeting.

This session will discuss how Artificial Intelligence coupled with Machine Learning technologies can provide a new-age solution to this age-old problem. The discussion will also cover how the benefits of the solution can improve the employee value proposition, leading to talent retention.

Key takeaways:

  1. New Technology can provide alternate solutions to existing pain points
  2. Leveraging new technologies can enhance your day-to-day operations and improve customer value proposition
  3. Introducing technology that automates non-complex legal matters, will allow lawyers to focus on the complex, exciting work, leading to talent retention
Yolande Myburgh
Yolande Myburgh General Counsel: Africa Retail, Business Banking & Financial Services Absa Group Limited
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  • TED-style Talk
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The Art of Navigating Disruption

Rico Burnett Global Director of Client Innovation, Exigent Limited
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The Art of Navigating Disruption

Agility, Resilience and Technology

There are no shortcuts to finding a competitive advantage. To win, you must be agile, resilient and apply the latest technology in ways your competitors cannot.

Rico Burnett
Rico Burnett Global Director of Client Innovation Exigent Limited
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  • TED-style Talk
10:00 - 10:15

Exhibition Viewing & Tea Break

10:15 - 10:45
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Legal Design Thinking - Why Right Now is a Good Time to Start

Melissa Lyon Executive Director & Experience Designer, Hive Legal (Aus)
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Legal Design Thinking - Why Right Now is a Good Time to Start

Legal Design’ means different things to different people but at its core, it is about improving the experience for users, clients, and teams.

In this session, Melissa will give her take on what it means to be a legal design thinker including what mindsets we need to foster. We will also cover off on why it can sometimes be a challenge to use this approach in our legal ecosystem and how the global pandemic has provided us with an environment for legal design thinking and doing to thrive.

The session will include examples of the wide range of ways legal design is being used by firms and organisations to identify, design, develop and implement innovative products, processes, services, business models, and even…… intentional futures.

Key takeaways:

  1. What Legal Design is
  2. How you can use it to improve your clients' and team's experience
  3. Why now is a really good time to start using it in your firm or organisation
Melissa Lyon
Melissa Lyon Executive Director & Experience Designer Hive Legal (Aus)
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  • TED-style Talk
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Beyond the Hype - The State of the Art of Legal AI Technology and the Future

Ashlin Perumall Partner, Baker McKenzie
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Beyond the Hype - The State of the Art of Legal AI Technology and the Future

This talk aims to untangle the realities of the use of AI, machine learning, and legal analytics from the hype by analyzing what AI can and cannot do today and what possibilities exist for the future. It focuses on the types of AI in use in the legal profession (such as NLP, predictive analytics, and automation) and how these are put together to solve legal problems as well as what remains hard for AI to do, such as analogical reasoning.

Attendees should leave with a taxonomy of key terms and categories used in the field of AI and law (such as the difference between syntactic and semantic NLP (natural language processing)), key AI techniques used today (such as clustering and pattern recognition in doc review) and a foundational understanding of the use of AI in law and what to expect from its future.

Ashlin Perumall
Ashlin Perumall Partner Baker McKenzie
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  • TED-style Talk
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The Ultimate Guide to Legal Technology...THAT WORKS!!!

Byran Barkley Business Development Manager, Co-Operative Computing (Pty) Ltd
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The Ultimate Guide to Legal Technology...THAT WORKS!!!

In today's world, the demand has increased to deliver customer expectations, provide quality outputs and stay up to date with strategic alignments.

Legal Professionals struggle to balance the mundane, administrative tasks, whilst keeping track of new developments. The lack of functionality from current systems does not cater for automation or effective reporting to prioritise work and manage risks. Teams find themselves always being one step behind and never seeing the light at the end of the tunnel.

The time has come to innovate legal processes with the help of technology and give back a work-life balance. This session will cover the everyday legal pain points that can be solved and what the roadmap to digital transformation looks like.

Key takeaways:

  1. Legal Technology Framework
  2. Business Process Automation
  3. Proactive Risk Management
Byran Barkley
Byran Barkley Business Development Manager Co-Operative Computing (Pty) Ltd
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  • TED-style Talk
10:45 - 11:35
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Comic Book Contracts – A Panel Discussion

Peter Corner Manager, Alternative Contracting (AUS) Camilla Andersen Senior Project Leader, Comic Book Contracting Project (AUS) Robert de Rooy Founder, Creative Contracts (Pty) Ltd
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Comic Book Contracts – A Panel Discussion

Contracts in comic book form have been used in South Africa, Australia, and other jurisdictions for several years now. They ensure that behavioural drivers are addressed to minimise disputes and place the contractual relationship and values at the forefront of the agenda, changing the face of contract law.

Join this interactive session to find out more about alternative contracts and what to expect in the future.

Peter Corner
Peter Corner Manager Alternative Contracting (AUS)
Camilla Andersen
Camilla Andersen Senior Project Leader Comic Book Contracting Project (AUS)
Robert de Rooy
Robert de Rooy Founder Creative Contracts (Pty) Ltd
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  • Panel Discussion
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In-House Legal: Before your Head Explodes, try 'Agile' to Regain Control

Jodie Baker Founder & CEO, Xakia (AUS)
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In-House Legal: Before your Head Explodes, try 'Agile' to Regain Control

Nearly half of in-house lawyers feel stressed either most or all of the time, according to research from Law360. Stressors in the profession can come from a myriad of sources, but for many Legal Departments, the lack of a structured workflow may be a contributing factor.

Receiving and responding to work in a reactive manner and dealing with the largest spot-fire in any given week, day or (let’s be honest) hour makes it difficult to wrap your arms around what needs to be done, by who and for whom. This is especially so now, with so many teams working remotely.

The term may be new to you, but Agile is likely already in use somewhere within your organisation and many corporate Legal Departments are finding stronger communication, better output and happier clients through a streamlined style of working. And for those teams working remotely, Agile sets up a unifying rhythm and structure for geographically dispersed team members.

Key takeaways:

  1. What is Agile for Legal Departments?
  2. What are the key benefits of Agile for Legal Departments?
  3. How does Agile work - let's see it in action?

 

At its core, Agile emphasises collaboration and expedience through a framework of frequent communication and discrete tasks to help you visualise your work, communicate often and engage with your stakeholders. It brings back calm and control, productivity and hours of efficiency – with only a few very small changes to the way you work.

In this session, Jodie Baker will provide a quick overview of Agile theory and then provide a demonstration of how Agile works in practice, using a Kanban Board style of working.

Jodie Baker
Jodie Baker Founder & CEO Xakia (AUS)
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  • Interactive Session
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Is our new normal feeling overwhelming? Don’t panic – New Normal Legal Services and Tech Solutions

Justin Cornish CEO, Lighthouse Law Lalena Posthumus Projects & Innovation Leader, Lighthouse Law
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Is our new normal feeling overwhelming? Don’t panic – New Normal Legal Services and Tech Solutions

Since the arrival of Covid early in 2020, legal teams have had to rapidly deploy new ways of operating, including remote working. This has accelerated the need for investigating technology and process engineering to ensure that capacity is managed, work is allocated in a balanced way, teams can be managed with data-driven decision making and teams can stay engaged and motivated - notwithstanding the more isolated nature of the way we now work.

Finding ‘fit for purpose’ technology specifically for legal teams to achieve this is challenging due to the traditional ways of working for lawyers. At Lighthouse we pride ourselves on staying ahead of the curve and as a result, had the advantage of pre-existing technology and processes - but at the same time, we have invested heavily in the development of new technology and service solutions to enable a successful remote working model.

As a result of the success of our own work on this, we have been able to deploy these solutions for our clients and we will cover some of the lessons learned along this journey in this session.

Justin Cornish
Justin Cornish CEO Lighthouse Law
Lalena Posthumus
Lalena Posthumus Projects & Innovation Leader Lighthouse Law
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  • Panel Discussion
11:35 - 12:00
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Thinking of Changing your Operating Model but Wondering Where to Start

Chris Fowler General Counsel Technology, BT Group plc (UK)
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Thinking of Changing your Operating Model but Wondering Where to Start

An overview of how we have changed the legal operating model in BT, our transformation plan and how we approached it - the session will focus on how to give attendees a sense of how to approach this and the associated considerations

Key takeaways:

  1. The pros and cons of different in house service delivery models
  2. How to simply diagnose the present state
  3. How to design a legal function aligned to corporate strategy to maximise performance and employee engagement.
Chris Fowler
Chris Fowler General Counsel Technology BT Group plc (UK)
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  • Keynote
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Are you Paying Attention!

Kenneth Muhangi Managing Partner, KTA Advocates
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Are you Paying Attention!

It is only when you pay attention that you move past your blind spot. We are a result of our conditioning; our experiences. Everything that was fed to your mind as a child, and everything else that you self-indulged forms the mereological sum that is you, today. Alan B. Walace (PHD), likens this to a pair of glasses; all the parts together form the pair of glasses. Separate the pieces and they won’t make sense. Seemingly, it is moot to train your muscles, go on intensive diets and fasts, feed your thoughts with eclectic literature and yet neglect to take a moment(s) to still your mind and truly live in the now. Eventually, the more we are on this hamster wheel that is life, the more we stay out of balance. Our thoughts are permeated by cognitive imbalance and/or deficiency, misguided desires that fuel our anxiety and ruin our relationships.

A lot is left to be desired for lawyers in the different areas of their legal practice. Many lose themselves in the suits, the deals, the boardroom meetings and only get to realise that something is wrong when they are underperforming, or as shove comes to push when they are suffering from depression and they inevitably have to seek medical help. either way.

Key takeaways:

  1. The indivisibility of the tangible and intangible aspects of life
  2. The importance of keeping tabs on one's mental health
  3. Being a lawyer while living
Kenneth Muhangi
Kenneth Muhangi Managing Partner KTA Advocates
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  • Keynote
12:00 - 13:00

Partner Demonstrations

Thursday 04 November 2021

08:00 - 08:45

Exhibition Viewing

08:45 - 09:00

Day 3 Opening & Welcome

09:00 - 09:30
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The Customer is Always Right: Why Clients Should Shape Your Digital Transformation Strategy

Isabel Parker Executive Director, The Digital Legal Exchange (UK)
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The Customer is Always Right: Why Clients Should Shape Your Digital Transformation Strategy

Digital transformation is changing the operating models of organisations in all sectors. The global pandemic has accelerated this change. To remain relevant and deliver value, law firms and corporate legal functions have to keep pace with the businesses they serve and adapt their businesses models to a new digital paradigm. Evolving to a digital operating model in a volatile and unpredictable world requires a shift in culture; in turn, successful and sustained cultural change begins with client centricity. This session will explore the importance of understanding the customer and shaping a legal digital transformation strategy around the customer’s needs and expectations.

The session will cover:

  • What ‘client/customer centricity’ really means, for corporate legal functions and for law firms
  • The relationship between client/customer experience and successful digital transformation
  • The challenges and rewards of putting the customer at the centre of delivery, and the organisational and cultural implications of this new way of working

 

Key takeaways:

  1. What ‘client/customer centricity’ really means, for corporate legal functions and for law firms
  2. The relationship between client/customer experience and successful digital transformation
  3. The challenges and rewards of putting the customer at the centre of delivery, and the organisational and cultural implications of this new way of working
Isabel Parker
Isabel Parker Executive Director The Digital Legal Exchange (UK)
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  • Keynote
09:30 - 10:00
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Digital Embrace is a Non-Negotiable! How to Navigate through the Myriad of Offerings to Not only Adapt to Survive but to Thrive

Melanie van Biljon Co-Founder & CEO, Bizzamm Ryan Strange Co-Founder & COO, Bizzamm Dries Cronje Founder & CEO, DocInsights
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Digital Embrace is a Non-Negotiable! How to Navigate through the Myriad of Offerings to Not only Adapt to Survive but to Thrive

Melanie van Biljon
Melanie van Biljon Co-Founder & CEO Bizzamm
Ryan Strange
Ryan Strange Co-Founder & COO Bizzamm
Dries Cronje
Dries Cronje Founder & CEO DocInsights
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  • Panel Discussion
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Building a LawyerBot – Is it Easy? Is it Useful?

Chris Martinus Systems Development Manager, Bowmans Law
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Building a LawyerBot – Is it Easy? Is it Useful?

As chatbots become increasingly a commonplace in the legal industry and beyond, the real question is are they useful for legal use cases? Moreover, can a lawyer chatbot ever be truly client-facing, or will they simply supplement the legal professional’s toolkit?

At Bowmans, we explored and evaluated the efficacy of a chatbot in the legal context and unpacked the nuances of this technology and its overall usefulness. Specifically, the issues of deterministic vs non-deterministic logic for a lawyer chatbot and the use of AI tools such as self-learning models. We also unpacked the challenges of legal lingo and sequential language used in legal discussions and knowledge.

Interestingly, the conversation revolves mostly around the AI technologies employed in the building of a lawyer bot. In the session, we build a lightweight lawyer chatbot in python 3.6 through deterministic application design to illustrate the complexities of human language in legalese and human-machine-interaction. We will also explain the benefits of deterministic application logic in the legal environment as opposed to machine learning models due to the exploitability and auditability of the outcomes.

Lastly, we will provide a contextual discussion around whether artificial intelligence can ever replace a top-end commercial lawyer with good arguments on each side. Overall, the argument suggests that machines and AI are not at the level where they pose a significant threat to top-end lawyers, especially as they relate to critical thinking, grey areas, and interpretation of law. However, these tools will become more ubiquitous in the legal environment, but more to assist with repetitive tasks, information and knowledge recall, and indexing, and to free the human up to doing what they do best: critical thinking and more ‘human’ tasks.

Chris Martinus
Chris Martinus Systems Development Manager Bowmans Law
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  • TED-style Talk
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Africa Rule of Law Survey - Panel Discussion

Mellony Ramalho Sales and Marketing Director, LexisNexis South Africa Karim Anjarwalla Managing Partner , ALN Kenya | Anjarwalla & Khanna (KEN) Tominiyi Owolabi Managing Partner, Olaniwun & Ajayi (NIG)
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Africa Rule of Law Survey - Panel Discussion

LexisNexis South Africa and legal professional platform, Africa Legal, have partnered to advance the Rule of Law in Africa and impact the work of legal professionals across the continent.

The partnership included an Africa Market Mapping exercise conducted in 2021 which included comprehensive research into the unique needs of African legal professionals and evaluated the strength of the Rule of Law in Pan African countries.

Findings from the first-ever ‘African Rule of Law Survey’ (AROL) included:

  1. 63% of respondents were employed in organisations of below 50-employees.
  2. Over 50% of respondents identified as private-practice lawyers
  3. Nigerian lawyers look to be most concerned with Media and Cyber law developments with East African lawyers (particularly Kenya) focussed on constitutional reform.
  4. Commercial Law remains resolutely the most focussed on/applied area of law for all respondents with Civil Procedure and Labour law following.
  5. Legal Research tools are ranked as the biggest priority for investment, followed by Document and Contract Management tools. However, actual purchasing of legal tech lags behind both interest and indication of future spend with over 50% of African law firms not having bought legal tech in the last 12 months.

 

Africa Legal notes that the challenges faced by legal professionals in Nigeria or Ghana or South Africa are often similar to those being faced in Kenya, Ethiopia, Botswana, or Mozambique. Practicing lawyers need to be up to date with developments in law and policy and to be knowledgeable in emerging trends in their areas of practice. Likewise, individuals and organisations also need access to the law and knowledge of what their rights and obligations are in terms of the law. The strategic partnership between LexisNexis and Africa Legal harnesses the power of technology and digital transformation as a tool that can add efficiencies in law and expand reach across the legal community.

Mellony Ramalho
Mellony Ramalho Sales and Marketing Director LexisNexis South Africa
Karim Anjarwalla
Karim Anjarwalla Managing Partner ALN Kenya | Anjarwalla & Khanna (KEN)
Tominiyi Owolabi
Tominiyi Owolabi Managing Partner Olaniwun & Ajayi (NIG)
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  • Panel Discussion
10:00 - 10:15

Exhibition Viewing & Tea Break

10:15 - 10:45
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Legal Tech Regulations, Ethics & Cybersecurity

Alice Namuli Blazevic Partner, Katende, Ssempebwa & Co Advocates (UG)
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Legal Tech Regulations, Ethics & Cybersecurity

This session will address the driving factors of tech in the legal industry, highlight the existing regulatory framework governing the legal tech industry in various jurisdictions and what regulators ought to consider when drafting regulations for the industry.

We will discuss the ethical implications of using legal technology.

And we will also discuss the cyber risks from the increased use of technology, how to detect those threats and what we can do to counter security threats and ensure compliance.

Key takeaways:

  1. Existing regulations that govern the tech sector.
  2. The intersection of ethics and technology.
  3. Cybersecurity threats to the legal tech industry.
Alice Namuli Blazevic
Alice Namuli Blazevic Partner Katende, Ssempebwa & Co Advocates (UG)
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  • TED-style Talk
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Data Management an Untapped Goldmine: Ways to Leverage your Data as In-House Counsel

Leah Molatseli Head of Business Development – Legal Solutions, Legal Interact
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Data Management an Untapped Goldmine: Ways to Leverage your Data as In-House Counsel

It’s often said that data is the new gold, but most legal departments often are not able to fully leverage the kind of data that they need. This session will investigate how to start before you can even manage your data, do you have the necessary infrastructure, internal buy-in, and change management systems in place? It will also look into makes for an effective data management strategy and implementation by in-house counsel and how this can better serve the business goals of the organisations they serve.

Key Takeaways:

  1. Guide for a successful data management strategy and implementation
  2. Benefits of creating and managing your data
  3. Effective legal technology tools to drive effective data management
Leah Molatseli
Leah Molatseli Head of Business Development – Legal Solutions Legal Interact
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  • TED-style Talk
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When you Can't Change the Direction of the Wind, Adjust your Sales

Charlene Vorster Product Manager: Legal, Sabinet
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When you Can't Change the Direction of the Wind, Adjust your Sales

We stand on the brink of a technological revolution that has fundamentally altered the way we live, work, and relate to one another. In its scale, scope, and complexity, the transformation is one that we have not experienced before. The 4IR is characterised by digital transformation and technology that is driven by connected objects, data, and software.

As the CEO of IBM, Ginni Rometty says “Some people call this artificial intelligence, but the reality is this technology will enhance us. So instead of artificial intelligence, I think we’ll augment our intelligence.” Our thirst for knowledge and progress is what makes us grow and succeed as humans. Access to reliable and resourceful information in a digital world helped us fight a pandemic and bring the spread of Covid-19 under control. Technology is what drove our economy during these trying times.

We need to drive the conversation that focuses on how online legal information can deliver accurate, up-to-date, and customised solutions with the greatest impact on law firms and legal departments.

The integration of legal content and technology needs to embrace a holistic overview of the legal landscape for the sector.

The pandemic, in the space of one year, forced businesses to consider new ways of working and fast-tracked the implementation of technology to digitise the workforce. We had to become accustomed to finding new ways of thinking and responding as our world was disrupted by technology and innovation. This was and continues to be, the challenge faced by government, business, and society.

For organisations out there, the inherent value that can be unlocked through robust, technology-enabled information integration includes improved customer experience, increased productivity, streamlined processes and operations, better business intelligence, and improved decision-making.

Key takeaways:

  1. Meaningful solutions are especially pertinent in view of the ongoing upheavals in the realm of technology
  2. Innovative legal content solution - not only during chaos and uncertainty but in preparation for the future
Charlene Vorster
Charlene Vorster Product Manager: Legal Sabinet
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  • TED-style Talk
10:45 - 11:35
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What Do Law Firm Clients Want, Need and Expect?

Clare Fanner Legal Sector Marketing Expert, Find Get Grow Limited (UK)
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What Do Law Firm Clients Want, Need and Expect?

We all understand the importance of asking people what they want rather than assuming. Increasingly law firms are doing this with their clients. But are you asking your clients the right questions?

Do you really understand:
• What is important to them?
• How they ‘feel’ when they contact you?
• How their wants, needs and expectations have changed since the pandemic turned the world as we know it ‘upside’ down?
• What is important to them when choosing a law firm and lawyer?
• What they expect to find when they look for you online?
• How they describe their interactions with law firms?
• What they expect from you in terms of service and support?
• What communications they would like to receive from you and what ‘extra’s would make them feel special?

Knowing the answers to these, and other questions, will help law firms:
• Attract and win new clients and business
• Secure more repeat instructions and referrals
• Communicate more effectively with clients
• Have more effective marketing communications
• Increase your visibility with clients
• Improve your feedback and online reviews
• Improve your processes and systems to deliver better client service
• Identify opportunities for improving the skills and know-how of your lawyers and people
• Provide your lawyers and people with the tools and know-how to convert more opportunities thus giving them more job satisfaction.

WHAT DO LAW FIRM CLIENTS WANT, NEED AND EXPECT?
During August and September 2021, this is exactly what was asked of over 700 people from across the UK. In this unique, insightful research, people with different backgrounds and experiences of dealing with law firms were asked to participate to identify what they really want, need and expect from a law firm.

Clare Fanner
Clare Fanner Legal Sector Marketing Expert Find Get Grow Limited (UK)
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  • Interactive Session
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Reversing the Contract Sandwich: How to Make your Agreements Tastier for Clients (and Faster for You!)

Verity White Founder, Checklist Legal (AUS)
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Reversing the Contract Sandwich: How to Make your Agreements Tastier for Clients (and Faster for You!)

Are complex, confusing contracts slowing you down and leaving a bad taste in your mouth? Are you frustrated or embarrassed by your current contracts? Feel like you have no idea where to start with redesigning your contracts? Or perhaps you've tried automation before and it was a huge time suck with no tangible results?

Never fear, in this practical action-packed session, you’ll learn how to design readable, digital contracts your clients will love. Expect lots of useful frameworks to radically redesign your contract documents and processes to work as hard as you do… oh and fun along the way!!

Ready to start designing delightful, delicious contracts?

Verity White
Verity White Founder Checklist Legal (AUS)
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  • Interactive Session
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Transforming Modern African Law Firms Through Embracing the Potential of Legal Technology

James Leach Chief Learning Officer, Africa Legal Kevin Van Tonder Director, Corporate and Commercial, Cognia Law
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Transforming Modern African Law Firms Through Embracing the Potential of Legal Technology

In the current uncertain times within which we live, we face one certainty as African lawyers: legal technology is disrupting the way things are done and changing the nature of legal practice. And, the rate of change and disruption will likely accelerate in the years ahead.

Legal technology can improve operational efficiencies and provide better service to clients; many firms are currently experiencing the benefit of implementing legal technology solutions designed for their needs. Globally, we have seen a trend towards adopting legal technology on a growing scale. Yet, many law firms on the continent remain ‘traditional’ in their operations and are skeptical of implementing new solutions. Unfortunately, despite the vast implementation of remote work solutions during the course of the COVID-19 pandemic, the rate of uptake of other potentially powerful legal technologies remains low.

In this session, we will discuss the importance of embracing legal technology to grow your firm and how to do so as cost-effectively as possible. Also – we will address the importance of staying abreast of legal technology trends so that firm leaders can adequately manage the inevitable change and disruption that legal technology will bring for African law firms.

James Leach
James Leach Chief Learning Officer Africa Legal
Kevin Van Tonder
Kevin Van Tonder Director, Corporate and Commercial Cognia Law
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  • Interactive Session
11:35 - 12:15
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Wellness & Wellbeing in the Legal Profession - Panel Discussion

Pavel Matthews Principal Legal Council: Corporate & Investment Banking, Absa Thomas Pearson Chief Commercial Officer, Africa Legal (UK) Frieda Levycky Founder & Director, Braving Boundaries & Levycky Consulting | Coaching Advocates Lynette Etemesi Regional Leader: Africa, The Stability Network (KEN) Gregory Nott Director & Head of Africa Practice, Norton Rose Fulbright Lynn Roux Head of HR, Norton Rose SA
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Wellness & Wellbeing in the Legal Profession - Panel Discussion

Mental health and wellbeing in the legal profession is an issue that cannot be ignored. While legal professionals carry out vitally important work daily, sometimes the pressures and stresses associated with that work can have a negative effect on a person’s mental health and wellbeing. Although there is a myriad of “wellness” resources and programs available, many do not focus specifically on the challenges facing the legal industry.

This panel of legal professionals, passionate about wellness and wellbeing, will discuss important topics, such as:

  • Developing a mental well-being and wellness strategy within your legal department or firm
  • Wellness tips and tricks for legal professionals
  • Addressing the emotional and mental toll that COVID-19 has taken on legal professionals
  • Ever-evolving legal technology and concerns about the future of the legal profession
Pavel Matthews
Pavel Matthews Principal Legal Council: Corporate & Investment Banking Absa
Thomas Pearson
Thomas Pearson Chief Commercial Officer Africa Legal (UK)
Frieda Levycky
Frieda Levycky Founder & Director Braving Boundaries & Levycky Consulting | Coaching Advocates
Lynette Etemesi
Lynette Etemesi Regional Leader: Africa The Stability Network (KEN)
Gregory Nott
Gregory Nott Director & Head of Africa Practice Norton Rose Fulbright
Lynn Roux
Lynn Roux Head of HR Norton Rose SA
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  • Panel Discussion
12:15 - 12:30

Conference Closing & Prize Giving

12:30 - 13:00

Partner Demonstrations